Building a layered communications strategy for ease of use.
The importance of phone calls in the addiction rehabilitation industry can’t be overstated. First and foremost, quick, effective connections between clinics and callers must be established in a way that expedites admissions, while protecting the privacy of those seeking treatment. Secondly, but of growing importance, calls should provide data that helps facilities optimize the performance of marketing, advertising, and customer support.
In this guide, we’ll outline the trends surrounding these challenges, before presenting tools that address them. In particular, we’ll discuss call tracking, and illustrate the ways it can help rehab facilities track advertising, manage costs, and connect better with patients.