Call Analytics & Marketing Attribution

Track and attribute calls, forms, texts, and chats across every channel. Confidently make marketing decisions, increase conversions, and drive revenue.


CallTrackingMetrics Conversation Analytics Platform and CallRail Alternative

Feature and Pricing Comparison for CallTrackingMetrics vs CallRail

Features CallTrackingMetrics


Plans starting at  $39/month

CallRail plans starting at $45/month

Dynamic number insertion (DNI)

Included on all plans.

Included on all plans.

Cost per additional toll-free number

Starts at $2.00/month


Browser-based softphone

Included on all plans.


Number porting

Free porting into, or away from, CTM. Complete control of your numbers.

Free into CallRail only.

Live chat

Only $15-19/month per license, depending on plan.

Not offered.

Form tracking and submissions

Free, unlimited form submissions, on plans starting at $99/month.

Limited to 1,000 submissions with a $0.02 per additional form submission fee on $95/month plan.




GDPR, HIPAA, HITECH, CCPA, and PCI compliance.

GDPR, HIPAA, and HITECH compliance.2
1Based on customer reviews from companies with 51-1000 employees, 2 2019 Martech Intelligence Report

This comparison is based on publicly available information as of published date. If you believe that something here is inaccurate, please contact us so that we can review & update.

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